Know Your Customers & Crew

Know Your Customers & Crew

KYC Knowledge Stand

Drug Testing Programs

Drug Testing Programs

When considering a drug testing program, consider these statistics:

KYC Solutions is a Third Party Administrator (TPA) for clients who wish to have a drug testing program in the workplace. We offer several different types of drug testing through our strategic alliance partners, including federally-regulated Department of Transportation (DOT) drug testing, as well as medical review officer (MRO) services where required or when requested. We also provide collection site management and random selection services. 

We contract with Quest Diagnostics for urine and hair screening. Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services. Each year, they perform more than 8.5 million drug tests. All Quest testing locations are subject to Clinical Laboratory Improvement Amendments of 1988 (CLIA-88) certification and maintain current CLIA licenses. Quest Diagnostics’ main laboratories are accredited by the College of American Pathologists (CAP).

Urinalysis

Urine testing, one of the most common screening methods, is an accurate and reliable way to detect casual drug use within 72 hours of the administration of the test. We offer both non-regulated (non-DOT) and regulated (DOT) drug tests. It is widely used for pre-employment screening even though the timeline for detection through a urine test is relatively short. At the same time, it is also a perfect solution for post-accident or reasonable suspicion (for cause) drug tests. We test for the following drugs:

10-PANEL EXPANDED NON-DOT SCREEN

5 PANEL DOT SCREEN

Amphetamines: Amphetamine, Methamphetamine, MDMA, MDA

Amphetamines: Amphetamine, Methamphetamine, MDMA, MDA

Barbiturates

Benzodiazepines

Cocaine

Cocaine

Marijuana (THC)

Marijuana (THC)

Methadone

Opioids: Codeine, Morphine, 6-AM (Heroin), Oxycodone, Oxymorphone, Hydrocodone, Hydromorphone

Opioids: Codeine, Morphine, 6-AM (Heroin), Oxycodone, Oxymorphone, Hydrocodone, Hydromorphone

Phencyclidine (PCP)

Phencyclidine (PCP)

Propoxyphene

In addition to screening the urine for drugs, Quest Diagnostics also screens for any adulterants present in the specimen due to donor contamination.

If the initial screen, using enzyme immunoassay technology, detects the possible presence of one of the above drugs, a confirmation test is automatically performed at no charge to the client. The confirmation methodology, called gas chromatography / mass spectrometry (GC/MS), is a superior and highly accurate drug screening process. To ensure accuracy and reliability, this independent procedure uses a technique and chemical principle different from the initial screening test. 

Hair Sample

Hair testing is becoming more and more popular for the purpose of pre-employment testing. The detection window for this type of test is approximately 90 days, which allows the employer to determine if the applicant has a recent history of drug use without providing the applicant time to abstain before a job search. We test for the following drugs:

5-PANEL HAIR TEST

Amphetamines: Amphetamine, Methamphetamine, MDMA, MDA

Cocaine Metabolites

Marijuana (THC) Metabolites

Opioids: Codeine, Morphine, 6-AM (Heroin), Oxycodone, Oxymorphone, Hydrocodone, Hydromorphone

Phencyclidine (PCP)

Breath Alcohol

The purpose of breath alcohol testing is to determine current impairment, rather than simply the presence of alcohol. Therefore, timeliness is extremely important, even more so when you are aware of how quickly alcohol is absorbed into the system. Breath testing is typically used for post-accident or reasonable suspicion testing. It is also required as a random test for DOT employees, such as truck drivers or pilots.

MRO Services

A Medical Review Officer (MRO) is a licensed physician who is responsible for receiving and reviewing laboratory results generated by an employer’s drug testing program and evaluating medical explanations for certain drug test results. Although we offer (and recommend) MRO services for both DOT and non-DOT test results, review of the DOT results is required by law. In addition, some states require MRO review of either positive-only or positive and negative results.

Collection Site Management

Quest Diagnostics has an extensive database of in-network and third-party collection sites covering most of the country. In addition to Quest Diagnostic’s network, we have established our own extended network of third-party collection sites to fill the voids in Quest’s network.

Upon establishing an account, we provide our clients with an appendix to this Reference Manual that is customized to their operating needs. If a client’s operational needs were to reveal a gap in our extensive network of collection points, we will research the area in question, negotiate and establish an account, and add it to our database. You will then be notified of the location, hours and requirements. There is no fee for this research service.

Random selection

Random drug testing is a mandatory part of any DOT drug testing program. In order for the employer to maintain impartiality, KYC Solutions can handle your random selection needs. Our special software will randomly select the federally required percentage of employees for alcohol and drug testing at an appropriate interval (monthly, quarterly, etc.). Clients are also welcome to utilize our DOT consortium pool for random selections. 

Although not legally required, we are also happy to provide random selection services for non-DOT programs at no charge.

Ordering Drug Tests

Clients will be provided with all of the forms and information necessary to begin a drug testing program. In most cases, clients can be ready to test within 24 hours. 

Use the collection site locator found on our website to find a location for the drug test. Although any location listed on the Quest Diagnostics website (https://secure.questdiagnostics.com/hcp/psc/jsp/SearchLocation.do) may be used, be aware that a $10 collection fee is assessed when utilizing any non-Quest (‘preferred’) locations. We recommend that all donors call the collection site in advance for hours and directions.  

To use the Quest PSC locator website, simply enter a ZIP code in Step 1. In Step 2, choose:

FOR NON-DOT DRUG TESTING

FOR DOT DRUG TESTING

Employer and wellness services

Employer and wellness services

Drug Testing

Drug Testing

Non-Regulated Testing

Federal/State Regulated Testing

Urine drug screen -or- Hair collection

DOT / NRC Urine Drug -or- DOT / NRC Breath Alcohol

Paper CCF

Paper CCF

Please note that all individuals to be tested must take a chain of custody form (COC) and a government-issued photo ID to the collection site. The COC is the detailed documentation of the drug screening process. It accounts for the integrity of each step of the procedure by tracking the handling and storage of the specimen from collection to disposal. A clinical lab will not proceed with a drug screen if they recognize the chain of custody has been broken.